Shipping policy
We offer free worldwide shipping on all orders.
All paintings are made to order. This means our average processing times range between 20-30 business days, depending on the painting's complexity. This time represents the painting and drying process.
Faux Flowers
The average shipping time for your faux flower orders is 2-5 business days.
Shipping times:
Depending on the size of the cargo, we provide shipping with DHL - FEDEX - UPS cargo companies.
World: 2-5 business days.
All paintings are shipped after painting, framing, and quality inspection is completed. These processes can take up to 30 business days. All paintings come with free 100% insurance coverage.
Pieces that are shipped with Frame:
Paintings shipped with frames are shipped via Express Shipping via Dhl, Fedex and Ups. For any other questions, please get in touch with us at artcision@gmail.com.
Pieces that are shipped out without Frame:
Paintings shipped without framing are sent as a Rolled Canvas. For any other questions, please get in touch with us at artcision@gmail.com.
Shipping information:
Please ensure all delivery information is correct. If there is incorrect and missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service so the package will be received with your regular mail. If you are not home when the delivery is made, the postal service may leave a notice card to advise on how and where your delivery can be collected.
Duties and Taxes
According to our shop policy, buyers are responsible for any Duties and Import Taxes that may apply. For any questions, reach out to artcision@gmail.com.